Privacy

This page reflects how Citizen Voice works today. Operated by Kerala Intel. An independent legal review is still pending before public launch.

• Who runs this: Kerala Intel, the data fiduciary under India's DPDP Act 2023. Contact: one@kerelaintel.com.
• What we collect: your sign-in identity (a Google account, or an email you provide); a public display name and district you choose; the posts, comments and votes you make; and limited technical data such as IP address, used only to prevent spam and abuse.
• Public vs private: your display name, district, posts and comments are visible to everyone; your email and phone number are never shown publicly.
• Why we use it (purpose limitation): to sign you in, show your contributions, keep the space safe, and — only if you opt in — send email digests. We never sell your data and run no third-party advertising trackers.
• Your DPDP rights, in-app: access and export, correct, and delete your data. Deleting your account removes your identity, votes and private data and anonymises your published posts (kept as already-public, authorless speech).
• Automatic safeguards: we strip obvious emails, phone numbers and ID numbers from posts; please do not post other people's personal data.
• Retention: authentication data is minimised; audit logs are kept about five years; analytics are aggregate-only.
• Cookies: a sign-in session cookie only — no advertising or cross-site tracking.
• Grievance Officer (DPDP Act 2023): one@kerelaintel.com — for privacy questions, complaints and rights requests.
• Governing law: India (Kerala).